Our Buy Happy Philosophy

Many dealerships claim they provide a great car-shopping experience, but we guarantee one at Brown’s Car Stores. If you want to know what separates Brown’s from the rest of the DC-Metro area, it starts with the people. Our staff — many of whom have been with Brown’s for decades — allows you to enjoy your experience because we emphasize helping people buy a car rather than selling them on one.

In addition to top-notch customer service, our Buy Happy philosophy includes a long list of guarantees after you leave our facility in your dream car. Find out more about what your Buy Happy experience at Brown’s entails!

    Our “Buy Happy” Philosophy

  • An honest sale price up front.
  • Pre-owned vehicles available below Kelley Blue Book prices.
  • We regularly shop our competitors so that we can offer you our Buy Happy price.
  • Brown’s 3-Day Exchange Policy: If you a buy a pre-owned vehicle from our dealership and you aren’t satisfied with your purchase, you can bring it back within three days of delivery for an exchange.
  • 3-Month/3,000-Mile Powertrain Warranty on every Brown’s certified used vehicle.
  • Free CARFAX report with every vehicle we sell.
  • We’ll buy your car even if you don’t buy from us.
  • 5,000 new and used vehicles for 15 top brands.
  • 26 convenient locations throughout Virginia and Maryland.

  • Service and Collision Center Guarantees

  • Factory-trained, ASE- and I-CAR-certified technicians, who participate in ongoing auto body repair training programs.
  • FREE multi-point inspection every time you stop in for service.
  • FREE written auto body repair estimate.
  • Available towing services and car rental arrangements.
  • A written lifetime warranty for your auto body and paint repair work for as long as you own the vehicle.